Important Information
Policies
To help make your stay at Sugar Beach Resort Hotel in Traverse City as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Hotel policies at Sugar Beach Resort Hotel keep stays simple and straightforward.
Check-In & Check-Out
- Check-In: From 4:00 PM
- Check-Out: By 11:00 AM
Identification & Age Policy
- A valid photo ID and credit card are required at check-in.
- Guests must be at least 21 years old to book a room.
Deposits & Payments
- A credit card hold may be placed at arrival for incidentals.
- Final charges are settled at check-out.
Pets
- Selected rooms are pet-friendly. Guests should confirm availability when booking.
- Additional fees may apply.
Smoking
- The property is 100% non-smoking. Designated outdoor areas are provided.
Cancellation
- Standard cancellation is free up to the policy deadline stated at booking.
- Late cancellations or no-shows may incur one night’s room charge.